ACH Study
The ACH Study's metrics are based on standardized measurements of productivity, cost, quality, and efficiency for various functions within the banks' internal ACH operations. The resulting deliverables will assist banks in assessing their strengths in electronic payments and will identify potential operational improvements. By addressing these inefficiencies, Global Concepts will help banks to enhance their systems and procedures so that they can improve both productivity and quality.
Specifically, the study will include the following ACH functions:
- File Processing & Exchange
- Exception Processing
- Customer Service & Research
- Affidavit Processing
- Balancing & Settlement
- Account Set-up
- Systems Support & Development