Check Study

For More Information, Please Contact:

Marcy Ellis-Williams
Senior Expert
(678) 221-2332
Email

The Check Study is an extensive performance comparison of end-to-end check processing. Since 1995, Global Concepts has been gathering standardized data on productivity, cost, quality, and key profile measures for the major functions in check processing. This two-part performance measurement survey encompasses the distinct functions that comprise end-to-end check processing operations. The Check Study offers participants the ability to study just Day One functions, just Day Two functions, or the entire process. The study includes the following functions:

Day One – Item Processing

Proof & Encoding
Conventional Item Capture (Reader-Sorter; Reconcilement & Balancing; Reject Repair)
Transit Operations
Unencoded Image POD
Float
Image Archive Management
Image Exchange
IRD Production
Branch Image Capture
Remote Capture
Inbound Transportation
ATM

Day Two – Deposit Services

Deposit Services
Exceptions and Returns Processing (Check Review; Exceptions; Outgoing Returns; Incoming Returns)
Statement Rendering (Automated Statements; Manual Statements)
Research and Adjustments (Image Retrieval; Case Resolution)
Account Reconcilement Processing

Benchmarks