Remittance Processing for Billers

During the past few years, wholesale remittance processing operations have expanded upon the traditional wholesale workflow of low volume high dollar boxes with non-scannable invoices. Many lockboxes now include a mix of OCR and non-scannable payments and lines of image products such as invoice imaging.

Through research with the nation's leading wholesale lockbox operations managers, Global Concepts has updated its wholesale remittance benchmarking methodology. Our new approach provides quality comparisons for a number of key operational workflows.

The quality metrics include:

• Procedural Errors
• Deposit Errors
• Item Processing Errors
• Delivery Errors
• Image Delivery Errors