Wholesale Lockbox
The Wholesale Lockbox Study is targeted towards the industry’s 50 largest financial institutions with an emphasis on large wholesale lockbox processing facilities. The Study is designed to provide an end-to-end comparison of wholesale lockbox productivity, unit cost and quality and provide functional comparisons to identify areas of outstanding performance and opportunity among participants. The study will assist banks in assessing their strengths and will identify areas for operational improvement. The Wholesale Lockbox Study gathers data in the following functions:
- Mail Processing
- Core Processing
- Data Entry
- Image Scanning
- Reassociation
- Mailout
- Customer Service & Research