Marcy Ellis-Williams - Senior Expert

Marcy Ellis-Williams co-leads the benchmarking division of Global Concepts which includes studies for currency, check, ACH, and remittance processing.  Marcy also specializes in consulting for large financial institutions on how to streamline their back office operations.

Marcy has performed a variety of consulting engagements including:

• Leading consulting engagements for large financial institutions in million dollar reductions in back office operations, image exchange, alternative clearing methodologies, fraud reduction, risk mitigation, back office outsourcing relationships and corresponding SLAs
• Providing leading institutions with expertise on image exchange and remote capture
• Leading and providing best practice expertise on the annual Check Processing Benchmarking Study, Currency & Coin Vault Performance Measurement Study, Serving the Small Business Market Study and Retail Branch Sales Productivity Benchmark
• Data validation on the Federal Reserve Payments Study and the Global Concepts Payments Study
• Leading engagements and industry research on market analysis with an emphasis on ACH, image technology and remote image capture
• Providing analytical and market research expertise to clients for performance measurement and consulting engagements
• Performing industry research on servicing the small business sector
• Assisting banks and industry vendors in creating new and innovative products to bring to market

Marcy earned her Bachelor of Arts at Harvard University.