Product Development

At Global Concepts, we blend our payment-systems expertise with original market research to offer clients a unique perspective on the future of their products and the industry. Often we combine both quantitative analysis and qualitative market intelligence to help our clients understand the complex variables at play in any given market.

The foundation of our product development consulting practice is our unique industry knowledge base and our distinctive research techniques. Global Concepts' consultants know payment systems and services better than anyone in the market. Our Executive Interview process, in which we survey key decision-makers in the target markets, provides a rich context for our analyses of relevant secondary research, quantitative surveys, and focus groups. Our industry vantage point and our market research capabilities ensure that Global Concepts provides clients with the most relevant, timely and customized solutions for their product development needs.

We have worked on diverse projects to assist clients with product development and market intelligence, including item processing, treasury services, electronic commerce, inter-bank payment systems and point-of-sale products.
Several of Global Concepts' consulting engagements involving innovative product development work are outlined below:

Product Development Case Studies:
Electronic Check Exchange: UK
Global Concepts played a leading role in the planning and development of Inter Bank Data Exchange (IBDE), the electronic check clearing network among British banks. Global Concepts helped to define the rules, specifications and technical architecture of the IBDE data network, and helped to establish the inter-bank clearing and settlement procedures.

Research and Adjustments Market Research, Product Development and Business Case Analysis: Check Solutions
Global Concepts provided initial market intelligence, assistance in product definition, and extensive support of business case analysis with development-partner banks to assist Check Solutions in launching its Adjustments Express product.

Image Exchange Business Case Support: Viewpointe
Global Concepts assisted Viewpointe in the development of a business case for image-based electronic check exchange, based on data from previous research published by Global Concepts.

Electronic Bill Delivery Product and Strategy Analysis
Global Concepts consulted for a vendor of electronic bill delivery services by refining its product features, developing a U.S. sales strategy and defining key strategic alliances for entering the electronic bill delivery market.

Image Archive Strategy
Global Concepts has worked with several of the largest banks in the U.S. to develop strategies and business case analyses for large-scale check image archive.

Visa ACH Product Strategy and Evaluation
Global Concepts executed a strategic evaluation of Visa's automated clearinghouse (ACH) services. Specifically, Global Concepts provided Visa with primary research, volume projections, financial modeling, and explicit product recommendations.

Business Case Development for E-Check
Global Concepts worked with the FSTC (Financial Services Technology Consortium) to develop a business case for the E-Check, an Internet-based electronic check system. The process involved first developing a conceptual business case model, followed by the creation of a cost-benefit model that assessed the impact of various scenarios on all participants.

Cash Management Reporting Products
Global Concepts developed a strategy for consolidation of cash management reporting products for a major cash management bank. The strategy included a detailed migration strategy to Internet-based reporting products.