March 15 - 17
Download the Agenda Here
Registration Deadline: 3/9/2010
Dress Code: Business Casual
The Ritz-Carlton, Atlanta (Downtown)
181 Peachtree Street, NE
Atlanta, Georgia 30303
404-659-0400
$179 per night
Hotel Reservation Deadline: 3/1/2010
| Monday |
| Cocktail Reception |
| Time: |
6:00 PM - 8:00 PM |
| Description: |
Please join Global Concepts for a cocktail reception at the hotel. |
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| Tuesday |
| Continental Breakfast |
| Time: |
8:00 AM - 8:45 AM |
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| Opening Remarks: Introduction to the Cash Management Forum |
| Time: |
8:45 AM - 9:00 AM |
| Speaker: |
Matt Ribbens, Expert, Global Concepts |
| Description: |
Ribbens will open the first meeting of the 2010 Cash Management Forum by leading a round of introductions. |
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| The Impact of Growing Corporate Access of SWIFT |
| Time: |
9:00 AM - 10:10 AM |
| Speaker: |
Greg Malosh, First Vice President, BNY Mellon |
| Description: |
SWIFT has been working to lower the hurdles for corporations to access the SWIFT network for interacting with banks on a global basis. The SCORE model allows any corporation to gain access to SWIFTNet and with expanding offerings (e-BAM) and ISO 20022 cash reporting solutions, the value of SWIFT to corporates is on the rise. Malosh will discuss some new SWIFT developments (as BNY Mellon is a member of several Business Validation Groups for SWIFT) and address the notion that growing access may diminish the value of the online corporate bank portal. Malosh will also make predictions around what adoption rates will look like five years from now and what that means for how banks communicate with clients for information reporting, payment execution, client service, etc. |
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| Managing Accounts Electronically through eBAM |
| Time: |
10:25 AM - 11:30 AM |
| Speakers: |
Cindy Murray, Executive Vice President, Ecommerce Executive, Bank of America Merrill Lynch
Karen Wendell, CEO, IdenTrust |
| Description: |
In an electronic world, its hard to believe that opening, changing and closing accounts still needs to be done with paper or over the phone. Online self-service options are becoming more popular with commercial banking customers and some banks have moved to embrace this opportunity with electronic bank account management (eBAM). Murray and Wendell will discuss how electronic bank account management works and what steps are required by the bank to put this process into place for customers. |
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| Luncheon |
| Time: |
11:30 AM - 1:00 PM |
| Description: |
Please joing Global Concepts for lunch at the hotel. |
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| The B2B Directory Concept for Electronification of Payments (and Invoices) |
| Time: |
1:00 PM - 2:25 PM |
| Speakers: |
Chris Huppert, Vice President, Wells Fargo
Jarrett Helms, Expert, McKinsey & Company, Global Concepts Office
Robert Unger, Senior Director, NACHA
Linda Coven, Senior Vice President, Silicon Valley Bank |
| Description: |
Buyer-supplier networks are popping up everywhere and are being supported by buyers who want greater visability into payments including invoice information and alternatives to paying with a check. The challenge for most commercial and business banking customers is the fact that there is no ubiquitous network that can connect everyone and would be easy to use to make electronic payments more readily. The concept of a universal B2B Directory through NACHA has come about and the panel will to discuss what this could mean for the industry and debate the relative costs/benefits and challenges/opportunities associated with the creation of a B2B Directory for the industry at large. |
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| Layered Security: Strategies for Success |
| Time: |
2:40 PM - 3:45 PM |
| Speakers: |
Doug Milway, Senior Vice President, Product Management , Associated Bank
Scott Graf, Vice President, Systems & Development, Online Banking Solutions
Nick Owen, Chief Executive Officer, WiKID |
| Description: |
It remains clear that fraud continues to evolve and that business banking customers continue to be attractive targets for fraudsters because of large balances and a much broader base of targets than the Fortune 1000. The challenge for most banks is how to keep these customers secure and protect them from themselves in many cases (malware on PC’s, etc.). There is no magic bullet in the industry, so the panel will discuss unique solutions that fight fraud on the font-end and how these approaches can be combined to provide successful barriers to the ever evolving challenge of fraudsters. The panelists will address out-of-band authentication, hardened browser technology and certificate-based authentication solutions. |
|
| Improving Salesforce Effectiveness |
| Time: |
4:00 PM - 5:00 PM |
| Speaker: |
Stephen Ledford, Senior Expert, Global Concepts |
| Description: |
Revenue growth is the top concern for most banks as the economic and interest-rate environment have put a damper on price increases and new business. Ledford will discuss some of the current salesforce models in treasury services and provide examples of ways to make the treasury salesforce more effective. The discussion will address issues such as account planning, saleforce metrics and incentives incorporating some of the findings of Global Concepts’ recent treasury management survey conducted in late-2009. |
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| Dinner |
| Time: |
6:00 PM - 8:00 PM |
| Description: |
Please join Global Concepts for dinner at a local restaurant. |
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| Wednesday |
| Continental Breakfast |
| Time: |
8:00 AM - 8:45 AM |
|
| Welcome and Announcements |
| Time: |
8:45 AM - 8:55 AM |
| Speaker: |
Matt Ribbens, Expert, Global Concepts |
|
| Successfully Selling Commercial Card Solutions |
| Time: |
8:55 AM - 10:15 AM |
| Speaker: |
Peter Olsen, Administrative Vice President, Commercial Card Products, M&T Bank |
| Description: |
Commercial cards offer the promise of new revenue growth, yet are different than traditional TM products in several ways. Olsen will lead a discussion of some of the core challenges in selling card solutions to commercial customers and how the traditional TM sales model may fall short. Olsen will also discuss how a traditionally credit-based product has made its way over to the treasury product management and share some ideas for how others can have conversations about this offering and realize the benefits from selling and executing on the promise of commercial card solutions. |
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| Is It Time to Outsource Payment Operations? |
| Time: |
10:35 AM - 11:45 AM |
| Speakers: |
Laura Magazu, Senior Vice President, Fiserv
Kris Somers, Manager, Strategic Analysis, Symcor |
| Description: |
Revenue, profitability and differentiation all are important to treasury management. One area that may not be considered often is the outsourcing of payment operations. With greater focus on the bottomline and what truly differentiates a bank, some are looking at outsourcing as a viable alternative to keeping things in-house. Our panel will talk about payment outsourcing models and how banks could look to outsource not only paper-based operations but also electronic operations such as ACH. This interactive discussion will give attendees that chance to air their ideas and concerns and discuss the potential challenges and opportunities that exist in outsourcing payment operations. |
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| Closing Remarks & Planning for the Second Meeting of 2010 |
| Time: |
11:45 AM - 12:00 PM |
| Speaker: |
Matt Ribbens, Expert, Global Concepts |
| Description: |
Ribbens will open the floor to closing comments and lead a discussion of member-suggested topics for future research and presentations. He will conclude the meeting with a…gift certificate drawing! Global Concepts will draw three names at random and award each winner a gift certificate. You must be present to win! |
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