| Select Year: |
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| 2008 August Implementations & Service Executives Roundtable |
| Challenges and Opportunities with Self-Service |
| Speaker: |
Eleanor Beasley, Senior Vice President & Manager, Treasury Management Servicing, UBOC |
| File: |
Challenges and Opportunities with Self-Service |
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| 2008 December Implementations & Service Executives Roundtable |
| Implementations and Service: What Your Customers Think |
| Speakers: |
Debbie Mickle, Treasurer, Cullman Regional Medical center
Jennifer Solomon, Director, Cash Management, HealthSouth
Debbie McSheffrey, Treasurer, Premiere Global Services, Inc.
Matt Ribbens, Moderator, Expert, Global Concepts |
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| Building a National Implementations Team |
| Speaker: |
Donna Berger, Senior Vice President, Treasury Management Relationship Services, Comerica |
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| Designing a "Best-in-Class" Implementations Survey |
| Speaker: |
Meredith Baum, Roundtable Manager, Global Concepts |
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| Client Training: How to Deliver with Impact |
| Speaker: |
Arun Bali, Director, Global Client Delivery Segmentation Head, Citigroup |
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| Good to Great: The Evolution of the Commercial Support Center |
| Speaker: |
Nancy Kinman, Vice President, Fifth Third |
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| Streamlining the Implementations Process |
| Speaker: |
Daniel Behanna, Vice President & Manager, Implementation Improvement Process, PNC Bank |
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